Frederick Community College

 

CIS212 Hybrid–PCRepair and Diagnostics

 

Spring 2012

 

Class begins:

Feb 1, 2012

Class ends:

March 14, 2012

Last Day to Withdraw:

March 1, 2012

 

Instructor Information:

 

 

Name:Stephen Sell

 

E-mail:ssell@frederick.edu

Phone Number: CBT Department 301-846-2505 (This is the academic office and should be used only in emergencies)

Contact Hours:email and  by appointment for in-person meeting

Campus Mail Box #: 781

 

Course Information:

 

Credits:  3

On-campus Meetings: 7 Wed. 6:30-9:15PM

On-campus Exams:  3

Prerequisites:CIS101 or  CIS116

Corequisites:none

 

Course Description:

 

Introduces diagnosis and troubleshooting of personal computers at the system level.  Troubleshooting techniques include diagnosis software, board replacement, memory troubleshooting, and other techniques.  Topics include microcomputer circuit and operating system layout for DOS-based systems, tools usage, hands-on laboratory exercises and projects.

 

Core Learning Outcomes:

 

Core Learning Outcomes

 

Upon completion of this course students will be able to:

1. Identify basic terms, concepts, and functions of system components

2. Explain basic procedures for adding and removing field replaceable modules for both desktop and portable systems.

3. Identify proper procedures for installing and configuring IDE/ EIDE devices, SCSI devices, and peripheral devices

4. Identify hardware methods of upgrading system performance and procedures for replacing basic sub-system components

5. Identify basic troubleshooting procedures and good practices for eliciting problems symptoms from customers

6. Identify the purpose of various types of preventive maintenance products and procedures and when to use/perform them.

7. Identify procedures and devices for protection within the computing environment

8. Distinguish between the popular CPU chips in terms of their basic characteristics

9. Identify the categories of RAM, their locations, and physical characteristics.

 

 

 

Additional Outcomes:

1. Identify available peripheral ports, associated cabling and their connectors

2. Identify common symptoms and problems associated with each module and how to troubleshoot and isolate the problems

3. Identify the most popular type of motherboards, their components, and their architecture.

4. Identify the purpose of CMOS, what it contains and how to change its basic parameters.

5. Identify basic components, printer operations and components.

5. Identify care and service techniques and common problems with primary printer types

 

 Instructional Methods:

Lecture, Power Point presentations, Videos, Hardware demonstration

 

 How is this course organized:

 

Hands on labs, Discussion boards,Class presentations, and Tests.

 

 Text(s) and Course Materials:

 

A+ Guide to Hardware, Fifth Edition. Andrews, Jean, Course Technology, a division of Thompson Learning 2010. ISBN: 978-1-4354-8738-3.

USB Drive

Knowledge of Microsoft Word and Power Point

 

Progress Report:

 

By the end of the 3rd week of the semester, you will have an opportunity to evaluate your progress in this course and decide if you need to make any adjustments (additional study, tutoring, conference with instructor) to assure your success in this course.

 

Evaluation Methods:

 

Tests / Papers / Projects / Participation

Point Value

Final Grade Scale

Test 1

Test 2

6 Assignments at 25 points each

6 Hands on labs at 25 points each

3 Blackboard discussions at 50 points each

Class presentation

Final Exam

Total Points

50

50

150

150

150

50

100

700

 

90%-100% = A

80%-89%   = B

70%- 79%  = C

60%-69%   = D

59% and below = F

 

Assignments:

Unless otherwise instructed, all assignments are due by 6:00 pm on the due date.  If an assignment is late, ten percent (10%) may be deducted for each calendar day.  Note: no assignment will be accepted if more than 5 days late; and late assignment will be accepted ONLY at the instructor’s discretion and provided that the assignments have NOT been returned to the class.  Absolutely no work (assignments or laboratories) will be accepted after the last class.


 

Make Up Tests: It is a policy to not issue make up tests for this course.  If, for extraordinary circumstances, a makeup test is permitted the type of makeup test is left to the instructor's discretion and may include an oral exam or short essay questions..

 

 

Student Services

 

A variety of services are available to assist students in succeeding at FCC. Students can learn more about these services by visiting the Student Services web page: http://www.frederick.edu/student_services/index.aspx.

Students with disabilities who are in need of accommodations or who have questions related to disabilities services should contact the Services for Students with Disabilities (SSD) office at 301-846-2408. Students can learn more about these services by visiting the Services for Students with Disabilities web page: http://www.frederick.edu/student_services/disability.aspx.

 

 Participation Policy:

 

Students in this class are expected to assume responsibility for attending and participating in class, their behavior during class sessions and their desire to learn. Absence from class does not excuse a student from completing assignments, quizzes, examinations, or other requirements of the course on time.  Students are expected to attend every class unless prior permission has been obtained from the instructor. Excused absences include illness (with doctor's note), emergencies deemed as such by your instructor, religious holidays, and official College functions.  Student will not be allowed to make up work for unexcused absences. Failure to follow this policy will result in no makeup work or assignments being accepted. Online class participation is an integral part of successfully completing this course. Therefore, the instructor will monitor discussion participation to determine a class participation portion of the grade. The students must answer all discussion questions posted each week.  Also the student must respond to fellow students at least 2 times in three days for a total of 6 posts separate from the discussion questions. To provide for productive discussion and interaction, students will be expected to have read the assigned material before attending class.

 

 Email Policy:

 

With the exception of MOL students, all FCC students will receive and are expected to use their FCC email address for correspondence with faculty and staff at the college. Students can establish and access their FCC email accounts at https://myfcc.frederick.edu. Email is an instructional tool essential to student-instructor and student-student communication. In the Blackboard environment by default, your email address is available to all students in this course.

However, students are permitted to use email addresses of other students in this course only for the purpose and the duration of this course.

The instructor can be expected to respond to regular student email inquiries (grades, posted assignments, and tests excluded) within the time frame of 24 to 48 hours.

 

 

 Academic Integrity:

 

Work in this course is subject to the provisions of the FCC Code of Academic Integrity. Plagiarism in any form will not be tolerated. As a student, it is your job to practice academic honesty at ALL times.  Make sure that all sources, particularly Internet sources, get proper credit for quotations, paraphrases, and ideas. More information about this and the Student Conduct Code are available at http://www.frederick.edu/student_services/studentpolicies.aspx

You must send your Academic Integrity Pledge to the instructor. The form is available athttp://courses.frederick.edu/_utilities/regform.htm

 

 

 

 

 

 

 

 

 
Topical Outline CIS212

 

 Week

SUBJECT

ACTIVITY ONLINE

ON-CAMPUS ACTIVITY

*Assignments Due

Week 1

2/1

Ch1- introducing hardware

Ch2- form factors, power supplies and working inside a computer

Discussion 1

Hands on lab 1

None

Week 2

2/8

Ch3- all about motherboards

Ch4- supporting processors

Discussion 1

Hands on lab 2

 

Assignment 1

 

Week 3

2/15

Ch5- updating memory

Ch6- supporting hard drives

Discussion 2

Hands on lab 3

Test 1

Assignment 2

Discussion 1

Week

2/22

Ch7- Installing and supporting I/O devices

Ch8- multimedia devices

Discussion 2

Hands on lab 4

 

Assignment 3

 

Week 5

2/29

Ch9- pc maintenance and troubleshooting

Ch10- networking essentials

Discussion 3

Hands on lab 5

 

Assignment 4

Discussion 2

March 1

Last Day to withdraw

 

 

 

Week 6

3/7

Ch11- supporting notebooks

Ch12- supporting printers

 

Hands on lab 6

Test 2

Assignment5

Discussion 3

Week7

3/14

 

None

Class presentations

Final Exam

Assignment 6

 

3/16

Official Make-up Date(s)

 

 

 

Due assignments are specifically noted in the *Assignments Due column. The assignments are due by Wednesday at 6:00 pm unless otherwise noted.        

 

NOTE:Your instructor reserves the right to make changes to this outline as needed.